At Pure we never put a ceiling on our level of our customer care. We strive to make each and every contact as pleasurable as wearing our cashmere.
We like to talk to our customers. We like to hear from you. We like to know what you think about our company, our service and our products.
Whether you have any comments on Pure, or just want to check availability, get advice on sizing or discuss an order you?ve already placed we want to make things easy for you. Our customer service team based in Harrogate, England is here to help and you can contact us by using any of the following means:
From USA: 1 866 864 8199
International: +44 1423 851 860
Customer service opening hours:
Eastern Standard
Time
|
Monday |
9am-8pm |
|
Tuesday
|
9am-8pm |
|
Wednesday |
9am-8pm |
|
Thursday |
9am-8pm |
|
Friday |
9am-8pm |
|
Saturday |
CLOSED |
|
Sunday |
CLOSED |
email us at usaservice@purecollection.com
We aim to respond to all emails within 1 working day.
If requesting a swatch, please include your name and address on the e-mail.
Pure Collection Ltd
Department 7070
4690 E 2nd St
STE 5, Benicia
CA 94510-1008
(+44) 1423 53 88 51
Simply fill in the details below and press 'send'.
