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Care & Repair
This service is temporarily unavailable, if you have any queries please contact customer services on 1-866-864-8199 Toll Free
Care & Repair
This service is temporarily unavailable, if you have any queries please contact customer services on 1-866-864-8199 Toll Free
Care & Repair
This service is temporarily unavailable, if you have any queries please contact customer services on 1-866-864-8199 Toll Free
care and repair header

 

To have your knitted cashmere garment repaired or refurbished, simply choose from our three services below and get in touch. We'll email you a reference number to pop in with your garments, post them to us and we'll be in touch.

 

Reconditioning

$30 per garment, returned to you free of charge

  • Carefully depilled and defuzzed
  • Gently washed using our specialist cashmere wash
  • Stains removed 
  • Steam pressed to shape
  • Returned to you free of charge within 2 weeks. During busy periods, orders may take slightly longer.

 

Repair 

From $35 per garment, returned to you free of charge

  • Minor repairs are carried out by our specialist team, including holes, snags and general wear and tear 

 

Repair with Reconditioning

From just $50 per garment, returned to you free of charge

  • Treat your cashmere to both the repair and reconditioning services. See sevices above for more information.

To arrange a Care & Repair request please contact our customer services team who will provide you with a return shipping label and instructions on how to send your garment to us.

Toll Free 1-866-864-8199

Monday-Friday: 7am-9pm EST

Saturday-Sunday 7am-7pm EST