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Care & Repair
However much we care for our cashmere, life sometimes gets in the way. Our team of experts can professionally recondition and repair your beloved cashmere, bringing it back to life and making snags, drags or other unwanted mishaps a thing of the past.
Care & Repair
However much we care for our cashmere, life sometimes gets in the way. Our team of experts can professionally recondition and repair your beloved cashmere, bringing it back to life and making snags, drags or other unwanted mishaps a thing of the past.
Care & Repair
However much we care for our cashmere, life sometimes gets in the way. Our team of experts can professionally recondition and repair your beloved cashmere, bringing it back to life and making snags, drags or other unwanted mishaps a thing of the past.
care and repair header

 

To have your knitted cashmere garment repaired or refurbished, simply choose from our three services below and get in touch. We'll email you a reference number to pop in with your garments, post them to us and we'll be in touch.

 

Reconditioning

$30 per garment, returned to you free of charge

  • Carefully depilled and defuzzed
  • Gently washed using our specialist cashmere wash
  • Stains removed 
  • Steam pressed to shape
  • Returned to you free of charge within 2 weeks. During busy periods, orders may take slightly longer.

 

Repair 

From $35 per garment, returned to you free of charge

  • Minor repairs are carried out by our specialist team, including holes, snags and general wear and tear 

 

Repair with Reconditioning

From just $50 per garment, returned to you free of charge

  • Treat your cashmere to both the repair and reconditioning services. See sevices above for more information.

To arrange a Care & Repair request please contact our customer services team who will provide you with a return shipping label and instructions on how to send your garment to us.

Toll Free 1-866-864-8199

Monday-Friday: 7am-9pm EST

Saturday-Sunday 7am-7pm EST