WELCOME TO OUR WEBSITE

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pure Collection’s relationship with you in relation to this website.

The term ‘Pure Collection’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Pure Collection Ltd, Mowbray House, Mowbray Square, Harrogate, HG1 5AU, England. Our company registration number is 4481224, registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
  • Your contract for purchases made through www.us.purecollection.com is with Pure Collection Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.
  • All details you provide to www.us.purecollection.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own.
  • All prices listed on www.us.purecollection.com are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.
  • While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens
  • For US deliveries, some orders may be subject to import duties and taxes, which are levied by US Customs at the time the shipment arrives. If this does occur we will reimburse you in full on receipt of proof of payment.
  • For deliveries outside the US and UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
  • We are not able to offer exchanges on orders where PayPal was used as a payment method. Please return your item(s) for a refund and place a new order. 

GIFT VOUCHER TERMS & CONDITIONS

  • Gift vouchers are valid for 12 months from the date of issue and cannot be exchanged for cash or goods already supplied or ordered. 
  • We are unable to replace lost or stolen gift vouchers. 
  • Gift vouchers cannot be used as payment for gift vouchers.
  • Gift vouchers cannot be part redeemed online. You can part redeem a gift voucher over the phone or in store.

$15 PROMOTIONAL GIFT VOUCHER

Your $15 Gift Certificate may be used in conjunction with your catalogue offer but is not valid on sale or clearance items and may not be used to purchase gift vouchers, jewellery, gift wrap or cashmere care services. Gift Certificate is non-transferable, is valid only on the products in your catalogue, is one time use only and cannot be exchanged for cash and if redeemed against a product at a lower amount, no change can be given. This gift certificate holds no cash value. No adjustments may be made to prior purchases. Offers cannot be used in Pure Collection department store concessions or on their websites. Pure Collection reserves the right to amend/withdraw this offer at any time.